Frequently Asked Questions
Frequently Asked Questions
About Our Products
What makes Shahida's Kitchen different from other chutneys and spice blends?
Our recipes are built on 50+ years of family tradition — not developed in a food lab. We make everything in small batches using real, natural ingredients with no artificial preservatives. Commercial chutneys often use stabilisers, artificial flavours, and extended-shelf ingredients that dilute authentic taste. We don't. What you taste is exactly what Shahida's family has been making for over five decades.
Are your products preservative-free?
Yes. All Shahida's Kitchen products are made without artificial preservatives. We use natural ingredients only — you can read every ingredient on the label.
Are your products suitable for vegetarians?
Yes, all our chutneys and spice blends are 100% vegetarian.
What is the shelf life of your products?
Our Imli Chaatni and Mint & Imli Chaatni have a shelf life of 2 years from manufacture date when unopened. Once opened, store in the refrigerator and use within 4–6 weeks. Our Chaat Masala has a shelf life of 2 years when stored in a cool, dry place away from sunlight and moisture.
Do your products contain allergens?
Our chutneys are manufactured in a facility that may process mustard, sesame, nuts, and spices. If you have specific allergies, please review the full ingredient list on each product label before consuming.
Ordering & Delivery
Where do you deliver?
We currently deliver across Pakistan. If you're outside Pakistan and interested in our products, please contact us — we're working on international shipping options.
How long does delivery take?
Standard delivery takes 3–5 business days depending on your location.
What if my order arrives damaged?
We take great care in packaging every order. If anything arrives damaged or defective, please contact us within 48 hours of delivery with a photo and we'll make it right.
Using Our Products
What can I use Imli Chaatni with?
Samosa, pakora, dahi baray, chaat, roll paratha, BBQ, and virtually any snack that needs a sweet-tangy kick. It's also excellent as a dipping sauce or marinade ingredient.
What can I use Mint & Imli Chaatni with?
Everything you'd use Imli Chaatni with, plus anywhere you want a fresher, more aromatic flavour profile — BBQ, tikka, dahi puri, and biryanis.
How much Chaat Masala should I use?
Start with ½ teaspoon per serving and adjust to taste. A little goes a long way — it's a concentrated, freshly ground blend with no fillers.
Contact & Support
How can I reach you?
You can contact us via our Contact page, by email at kitchenshahidas@gmail.com, or on WhatsApp at +92 333 3639869. We typically respond within 24 hours.