Contact Us

Get in Touch

We'd love to hear from you — whether you have a question about our products, need help with an order, want to place a bulk or wholesale enquiry, or just want to share how you're using Shahida's Kitchen in your cooking.

Reach Us

Response Times

We typically respond to all enquiries within 24 hours on business days. For the fastest response, reach us on WhatsApp — it's the best way to get a quick answer about products, orders, or anything else.

Order Issues

If you have a problem with your order — damaged item, missing product, or incorrect delivery — please contact us within 48 hours of receiving your order with your order number and a photo where applicable. We'll resolve it promptly with either a free replacement or a full refund.

Wholesale & Bulk Orders

Interested in stocking Shahida's Kitchen products or placing a bulk order for an event, catering, or gifting? Contact us directly via email or WhatsApp and we'll get back to you with options and pricing.

International Enquiries

We currently deliver within Pakistan only. If you're based outside Pakistan — in the UK, UAE, Canada, USA, or elsewhere — and would like to be notified when international shipping becomes available, please email us at hello@shahidaskitchen.com with your name and country. We're actively working on it and want to reach the global Pakistani community as soon as possible.

Tradition You Can Taste — and we're here to bring it to you.